Official Advisory for Individuals Impacted by an Information Security Incident in the Social Services, Health Care, and Emergency Services Division of Helsinki

An internal information security breach has been detected within the Social Services, Health Care and Rescue Services Division of Helsinki. This breach pertains to client data from specific Family Law Services that was inadequately protected on the Division’s internal network from 2012 to 2019. Notably, no external entities gained access to this information.

The compromised data includes sensitive client details, which were retained without proper access controls. This lapse poses significant concerns regarding data privacy and the integrity of the information management practices within the Division.

In light of this incident, a thorough investigation is underway to assess the extent of the breach and to implement remedial measures. The Division is committed to enhancing its security protocols, ensuring that stringent access restrictions are established and maintained.

Moreover, comprehensive training and awareness programs for staff are imperative to mitigate future risks. Strengthening the information security framework will be prioritized to prevent similar occurrences in the future and restore the integrity of the Division’s client data management systems.

The Division will continue to monitor the situation closely and take all necessary steps to safeguard client information moving forward. Collaboration with cybersecurity experts is also being sought to enhance overall security posture and to ensure compliance with applicable data protection regulations.